Terms & Conditions

📜 Acceptance of Terms

By accessing or using the Moon Essence website (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our Site or services.

🛍️ Products & Pricing

We strive to provide accurate product descriptions and pricing information. However, please note:

• Product Descriptions: We make every effort to display our products accurately. However, colors and scents may vary slightly due to monitor settings and natural variations in ingredients.
• Pricing: All prices are listed in PKR (Pakistani Rupees) and are subject to change without notice. Prices include applicable taxes unless stated otherwise.
• Availability: Products are subject to availability. We reserve the right to discontinue any product at any time without notice.
• Typographical Errors: In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price.

📦 Orders & Payments

When you place an order with Moon Essence, you are making an offer to purchase products. We reserve the right to accept or decline your order for any reason.

🚚 Shipping & Delivery

We offer shipping across Pakistan. Delivery times and costs vary based on your location:

• Shipping costs are calculated at checkout based on your location and order value.
• Free shipping is available on orders over PKR 5,000.
• We are not responsible for delays caused by courier services, weather conditions, or customs clearance.
• You will receive a tracking number once your order ships.

🔄 Returns & Refunds

We want you to be completely satisfied with your purchase. If you're not happy, here's our policy:

👤 Account Registration

To access certain features of our Site, you may need to create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your password and account
• Notify us immediately of any unauthorized use of your account
• Be responsible for all activities that occur under your account
• Not share your account credentials with others

We reserve the right to suspend or terminate accounts that violate these terms.

©️ Intellectual Property

All content on the Moon Essence website, including but not limited to:

• Text, graphics, logos, images, and icons
• Product designs and formulations
• Software, code, and website structure
• Trademarks, trade names, and branding

is the exclusive property of Moon Essence and protected by copyright, trademark, and intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written consent.

🚫 User Conduct

When using our Site, you agree not to:

⚠️ Limitation of Liability

To the maximum extent permitted by law, Moon Essence shall not be liable for:

• Any indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages arising from use or inability to use our products
• Personal injury or property damage related to product use

Our total liability for any claim arising from these terms shall not exceed the amount you paid for the products in question.

📢 Disclaimer of Warranties

Our products and services are provided "as is" without warranties of any kind. We do not warrant that:

• The Site will be uninterrupted or error-free
• Results obtained from using our products will meet your expectations
• Any errors in the Site will be corrected

Individual results may vary with our fragrance products.

🛡️ Indemnification

You agree to indemnify, defend, and hold harmless Moon Essence and its affiliates from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms and Conditions
• Your use of our Site or products
• Your violation of any third-party rights
• Any content you submit to our Site

⛔ Termination

We reserve the right to terminate or suspend your access to our Site immediately, without prior notice, for any reason, including:

• Violation of these Terms and Conditions
• Fraudulent or illegal activities
• Non-payment for products ordered
• Any conduct harmful to Moon Essence or other users

Sections regarding intellectual property, limitation of liability, and indemnification shall survive termination.

⚖️ Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Karachi, Pakistan.

📝 Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified terms. We encourage you to review these terms periodically.